Current Week Objectives:
I have to complete electronic inventory training
Continue with help desk support
Current Week Accomplishments:
I completed the electronic inventory training sessions.
I also assisted the VP of technology with help desk support. Most employees had network connection problems due to disconnected Ethernet cords or network settings. I also installed dynamics software packages for two new employees.
30 hours of work this week
Continue with help desk support
Current Week Accomplishments:
I completed the electronic inventory training sessions.
I also assisted the VP of technology with help desk support. Most employees had network connection problems due to disconnected Ethernet cords or network settings. I also installed dynamics software packages for two new employees.
30 hours of work this week
Key Lessons Learned:
Key lessons learned for this week is when dealing with people to ask lots of questions to gain a clear understanding of what the problem is. Most employees give vague descriptions of what maybe be wrong with their computer. I learned to ask follow-up questions in order to save time and energy.
Next Week Objectives:
Continue with help desk support
Additional information available on Thursday
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