Help desk Support
- Assist co-workers with PC problems and network connections
- Provide equipment/peripherals upon request
Current Week Accomplishments:
Not many calls came in this week. Most of my co-works asked for either a new mouse & pad or wanted me to order a new monitor which I was unable to do because the IT VP was on vacation and I needed to get approval from him. When I notified them that I was unable to place orders some of workers became a little irritated but most of them understood that I'm an intern.
Completed 30 hours of work
Key Lessons Learned:
I learned that interacting and communicating with others in any working environment is a key skill that is needed. Everyone does not have great communication skills; by me observing this made me realized that I myself need to work to become a better communicator.
Next week Objectives:
I have no Objectives for next week
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